kijang Casino & Sportsbook Data Care
This page describes what we collect when you use kijang and how we keep that data protected. We understand that privacy matters—your account information, payment details, and gaming history are sensitive, and we handle them with care according to standard data-protection practices.
Our kijang platform processes personal data to verify your identity, process withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, settle tournament payouts, and provide customer support. We collect only what we need, retain it only as long as necessary, and never sell it to third parties for marketing purposes.
If you have questions about your data on kijang or want to exercise your privacy rights, our support team can help during business hours.
What Data We Collect on kijang
We collect different types of information depending on how you use our platform. When you register a kijang account, we ask for your name, email address, date of birth, and phone number. This information helps us verify you are of legal age and allows us to contact you about account updates or support issues.
When you fund your account, we collect payment information: your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details for mobile banking, local payment, online payment, e-wallet), transaction ID, amount, and timestamp. For Know-Your-Customer (KYC) verification, we ask for a scan of your national ID and proof of address. We store these documents securely and delete them after verification is complete, unless we are required by law to retain them longer.
We also track your activity on kijang: which tournaments you enter, your leaderboard scores, game history, withdrawal requests, and support interactions. This data helps us detect fraud, settle disputes, and improve our service. We do not collect your browsing behaviour outside kijang or track you across other websites.
- Essential data: Name, email, date of birth, payment method, transaction records
- Verification data: ID scan, address proof, KYC documents
- Activity data: Tournament entries, game scores, withdrawal history, support tickets
- Technical data: IP address, device type, browser, login timestamps (for security)
How We Use Your Data on kijang
We use your data to operate kijang fairly and securely. Your personal information is used to verify your identity, process your deposits and withdrawals, settle tournament winnings, and respond to support requests. We do not use your data for marketing emails unless you have opted in; even then, you can unsubscribe anytime.
Your activity data helps us prevent fraud and cheating. If we detect unusual patterns—rapid large deposits followed by withdrawals, multiple accounts from the same device, or wins that suggest account sharing—we investigate and may temporarily suspend your account pending review. This protects both your account and our community.
We may aggregate and anonymize your data to create statistics about kijang platform activity: how many players participated in tournaments last week, which games are most popular, or average withdrawal processing times. These statistics help us improve our service. We never include personal identifiers in aggregated reports.
We collect your data to serve you better on kijang—not to sell it, not to profile you for marketing, but to keep your account secure and your withdrawals flowing smoothly.
Third Parties and Data Sharing on kijang
We share your data only with service providers who help us operate kijang. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our bank partners for online payment, e-wallet, mobile banking, local payment transfers) receive your payment information to complete transactions. These providers are bound by data-protection agreements and may not use your information for other purposes.
Our customer support team and compliance staff see your personal information and account history to help resolve issues and prevent fraud. Our hosting provider stores our servers and databases—these may be located outside Indonesia. We choose providers with strong security standards, but data crossing borders is subject to local laws in those jurisdictions.
We may disclose your data to legal authorities if we are required to by law (for example, if law enforcement requests account information as part of an investigation). We will not voluntarily share your data with government agencies without legal obligation, and we will notify you of any legally mandated disclosure unless prohibited from doing so.
Cookies and Tracking on kijang
Our kijang platform uses cookies and similar technologies to maintain your login session, remember your preferences, and help us understand how you navigate our site. Essential cookies are required for kijang to function—they allow us to keep you logged in and protect your account. You cannot disable these without losing access to our service.
We also use analytics cookies to count page visits and track which games attract the most interest. These help us optimize kijang's interface and prioritize game selection. You may disable analytics cookies in your browser settings without affecting your ability to use kijang.
We do not use third-party tracking pixels or advertising cookies on kijang. Your activity on our platform is not shared with advertisers or social networks unless you actively choose to do so (for example, by clicking a social-media share button).
Data Retention and Deletion on kijang
We retain your account information and transaction history for as long as your kijang account is active, plus a period afterward for accounting and dispute-resolution purposes (typically five years for financial records). If you close your account, we stop processing personal information but keep transaction records for compliance with anti-money-laundering regulations.
You may request deletion of your personal data (name, email, phone) at any time by contacting our support team. We will delete this information within thirty days unless we are legally required to retain it. Your transaction history and game records cannot be deleted while they are relevant to ongoing disputes or legal obligations, but we will cease using them once those obligations expire.
Your Rights on kijang
You have rights over your data on kijang. You may request a copy of all personal information we hold about you in a portable format. You may ask us to correct inaccurate data (for example, if your address is wrong in our records). You may request deletion of your personal data, subject to legal retention requirements. You may also object to certain types of processing, such as automated decision-making used in fraud detection.
To exercise any of these rights, contact our support team with clear details of your request. We will respond within thirty days. If you are based in Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere in our service region, you can submit your request in English via chat or email.
Security Practices on kijang
We employ industry-standard encryption (TLS/SSL) to protect data in transit between your device and our servers. Passwords are hashed and never stored in plain text. Payment information is handled by certified processors using PCI DSS standards. Our servers are protected by firewalls, intrusion detection, and regular security audits.
No security system is perfect. If we discover a data breach on kijang, we will notify affected users within seventy-two hours and work with authorities to investigate. We recommend that you use a strong, unique password on kijang and enable any available two-factor authentication to protect your account further.
Changes to Our Privacy Policy on kijang
We may update this privacy policy from time to time. We will notify you of material changes via email or in-app notification. Your continued use of kijang after changes are posted constitutes acceptance of the updated policy. If you do not agree with changes, you may close your account.
For questions about privacy on kijang, contact our support team via the Account → Contact Us section, or reach out via email during business hours. We are committed to protecting your data and answering your concerns clearly and promptly.